Planning For a New Future – SWOT

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Clarifying where you want the business to be, planning for the future and adapting to the new COVID-19 world is vital to the future success of any business and even more so right now. This is collectively known as your business strategy and goals – something well worth working on whilst the practice is closed.
Great way to start your strategy planning is to undertake a SWOT Analysis on a large sheet of paper or on-screen document, laid out like the blackboard:
SWOT
  • STRENGTHS: what are you good at; what are you best at; what are you, the team and your patients proud of e.g. service, quality of practice, CEREC, CT scanner, great location, clinical experience, reputation

  • WEAKNESSES: how are you restricted e.g. premises, opening times, surgery space; what are you not so good at e.g. specialist treatments; where do you need extra help, guidance or support e.g. planning, team management, marketing, making change, adapting to change

  • OPPORTUNITIES: what is happening out there that you can embrace and take advantage of e.g. new housing developments, schools, therapists, new treatments, elective treatments, new/fresh clinical experience, patient mobility, new technology e.g. remote consultations, patient communication

  • THREATS: what is happening out there that we have no control over but have to plan for e.g. COVID-19, Brexit, industry regulation, new competition, changed patient expectations, closure of businesses, increased patient remote working, local planning

Your new strategy will aim to:

  • MAXIMISE and make best use of STRENGTHS

  • MITIGATE and REDUCE the impact of WEAKNESSES

  • TAKE ADVANTAGE of and EMBRACE OPPORTUNITIES

  • MINIMISE RISK and PLAN against THREATS

You and the team brainstorm everything you can think about under each heading. At this stage don’t pre-judge or rule out thoughts or contributions. This can be a great exercise to work on during remote/virtual team meetings to help keep your team involved, focused on a changing environment and motivated.
Collate all your ideas, thoughts and aspirations ready for the next stages of:
  • Prioritising what is deliverable over different periods of time (short, medium and long term)

  • Setting challenging but achievable goals for each

  • Putting clear action plans in place to deliver, including who, how and by when

More to follow on each of these . . .

There are many ways you can develop and improve your own business, management and leadership skills and those of your management team through individual training, coaching, mentoring and individual management/leadership profiling.

To see some of the ways in which Your Dental Manager works with other practices, take a look here. For an insight into how business coaching may be something to think about during this down-time, take a look here.

If you would like to discuss your return to practice planning, business coaching or good business practice in general, you can check availability and book a convenient, remote meeting using our on-line calendar at any time to suit your own diary.

Planning For a New Future – SWOT

Preparing You and the Team For a New Future

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During these unprecedented times, many successful business people are finding their personal and professional lives being overwhelmed by outside forces, which are beyond their control.

One of the best ways to regain control is to use your free time positively and pro-actively to ensure you and your business are personally ready for a strong start when the business comes out of this enforced, but essential hibernation.

Aim to look back on this period and be pleased with all you have achieved, satisfied that you made good use of the time, have strengthened your team through good leadership and are ready to

People management and keeping in touch with your team has never been more important. Although furloughed staff are not able to deliver services or generate income for the business, you can and must still lead them, alongside any NHS re-deployed staff, through a turbulent time so that they return to work re-energised, refreshed and, most importantly, positive!

Important dateRegular virtual team get togethers using one of the many readily available video, chat or social media tools are crucial:

  • Include an element of social such as a quiz
  • Chat around how people are making use of the time
  • Help one another with challenges
  • Recognise and acknowledge individual achievements and contributions outside of work such as community support, NHS redeployment
  • Provide updates on plans for reopening
  • Help the team picture a return to work with light at the end of the tunnel.
  • Share ideas. Encourage personal development and positivity.

This downtime is also the perfect opportunity to chat one to one with individual members of the team to:

  • Highlight their continued personal value
  • Discuss fears, concerns, personal circumstances
  • Recognise personal achievements during closure such as community support
  • Show effective leadership
  • Help strengthen the team member personally and professionally
  • Identify aspirations, hidden skills, strengths
  • Identify training opportunities
  • Encourage personal development
  • Feedback on morale
  • Discuss ideas and thoughts on return to work
  • Help you develop a robust training/development plan for each member of the team
  • Help you plan a more efficient and productive team

There are many ways you can develop and improve your own business, management and leadership skills and those of your management team through individual training, coaching, mentoring and individual management/leadership profiling.

To see some of the ways in which Your Dental Manager works with other practices, take a look here. For an insight into how business coaching may be something to think about during this down-time, take a look here.

If you would like to discuss your return to practice planning, business coaching or good business practice in general, you can check availability and book a convenient, remote meeting using our on-line calendar at any time to suit your own diary.

Preparing You and the Team For a New Future

Job Opportunity: Senior Receptionist – West Heath Birmingham

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A great career development opportunity has arisen for an ambitious, experienced, multi-skilled and nurse-qualified receptionist, to join an established private dental practice as a Senior Receptionist and assistant to the Business Manager. The role is available for 35.5 hours over 4 working days.

West Heath Dental is a family run business and has provided dental care to the local community and beyond for over 50 years. The practice, predominantly private with a small NHS contract, offers general dentistry in addition to implants, orthodontics, facial aesthetics and dental hygiene services.

The Senior Receptionist role comes with an attractive salary of up to £22,000 (£12.10 per hour), dependent on experience and offers a great opportunity to develop skills and move towards a management role within the practice.

Dental practice background and current GDC registration is required for the successful candidate to ensure the role can be quickly taken on board and developed.

A more detailed Job Description can be seen here.

If you think you have the right skills to make the most of this career opportunity, please send you c.v. and a covering letter to mirabel@westheathdental.co.uk

 

Job Opportunity: Senior Receptionist – West Heath Birmingham

Job Opportunity: Group Business Development Manager – Yorkshire

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Due to expansion, a client dental group with practices in Ilkley and Skipton has an excellent career opportunity for a Group Business Development Manager to work alongside the practice managers and support the principal dentists with overall growth, leadership marketing and development of the group. A pro-rata 4-day (to include Friday) or 5-day working week will be considered.

Previous leadership and business development experience within the dental sector is required.

The 3 practices are modern, vibrant, well-established, successful, mainly private, family dental businesses in the Yorkshire market towns of Ilkley and Skipton.

A full-time equivalent salary circa £30,000 + workplace pension is available dependent on experience. The position offers great career, training and progression opportunities for the right candidate.

The successful candidate will focus on marketing, brand, business development, patient communication, management of business change/projects and delivery of an excellent patient experience through strong leadership, management best practice and leading by example.

We are looking for someone with a proven track record of business development, marketing and change management, with a broad range of management skills to help drive the group forward. You will be well organised, pro-active, adaptable, have excellent communication and people skills as well as a hands-on approach.

Have a read through the Group Business Development Manager Job Profile  and if you feel you are the right person for this role send a covering letter outlining the benefits you can bring to the group along with your c.v. to opportunities@msginterim.co.uk

 

Job Opportunity: Group Business Development Manager – Yorkshire

Job Opportunity: Part-Time Practice Manager – North Leeds

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Gunn Dental Care, located in Bramhope, North Leeds, West Yorkshire, has an excellent opportunity for an enthusiastic, business-focused, part-time practice manager to support the principal dentist with day to day management of the practice, team leadership, business development and marketing.

The practice is a fully private, modern, vibrant, well-established, successful family dental business based in a local health centre alongside a GP practice and benefits from a semi-rural location with excellent links to Leeds and surrounding areas.

Full-time salary is in the region of £34,000, pro-rata to the number of days worked (2 or 3), dependent on experience.

The successful candidate will focus on delivery of the very best patient care, an excellent patient experience, effective marketing and high operational/administrative standards through strong leadership, management best practice and leading by example.

Previous management experience within dental or healthcare would be beneficial but not essential for the right candidate. You will be well organised, self-motivated, proactive, have excellent communication and people skills as well as being IT literate.

Take a look at the profile for this role and if you feel you are the right person send a covering letter outlining the benefits you can bring to the business along with your c.v. to opportunities@msginterim.co.uk

 

Job Opportunity: Part-Time Practice Manager – North Leeds

Job Opportunity: Cluster Practice Manager – City of London

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A successful dental client in central London has an excellent career opportunity for a full-time Practice Manager to support the Principal Dentist with leading an enthusiastic team of clinicians and support staff across a small cluster of practices.

The private practices are modern, vibrant, well-established and successful. The salary is dependent on experience but will be in the region of £35k.

The successful candidate will be responsible for the day to day management of all practices. You will focus on delivery of the very best patient care, an excellent patient experience and high operational/administrative standards through strong leadership, management best practice and leading by example.

We are looking for someone with a track record of successful dental practice management and an excellent knowledge of CQC compliance and audit requirements.

You will be well organised, pro-active, willing to take responsibility, have excellent communication and people skills, with a professional approach to work, staff and patients.

if you feel you are the right person for this role send a covering letter outlining the benefits you can bring to the business along with your c.v. to opportunities@msginterim.co.uk

 

Job Opportunity: Cluster Practice Manager – City of London

Private Associate Dentist Opportunity – Oxford

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Self-employed, Private Associate Dentist Required for Oxford Practice

Initially 2 days per week – Tuesday & Wednesday, but there is some flexibility.

Business Opportunity

One of my dental clients in Oxford has an excellent career opportunity for an experienced and ambitious associate dentist to join a thriving, multi-disciplined practice.

This vibrant and successful dental practice, which will be fully private from September 2018, operates from state of the art premises on the outskirts of Oxford being fully computerised with well-equipped, modern surgeries, digital x-rays and training facilities. The practice has an excellent reputation for training, a full range of in-house specialist-interest dentists and the benefits of a fully equipped operating suite for implant work.

The successful applicant will enjoy excellent working conditions, competitive, scaled private fee payments to recognise personal growth and success of the practice, generous contribution to lab fees, access to an established private patient list, steady flow of new private patients and the benefits of a strong and efficient management/support team.

You will need to be a team player with a minimum of 3 years experience treating private dental patients, have evidence of commitment to post-graduate education and excellent communication/patient relationship skills.

To apply for this opportunity or for more information please send your c.v. and a covering letter to oxford@yourdentalmanager.co.uk

 

Private Associate Dentist Opportunity – Oxford