A smooth-running, cheerful, successful practice with an enviable reputation for patient care is all linked to the strength, power and commitment of your practice team.
Successful teams have a number of key qualities including:
- A good leader with vision, tact, diplomacy and focus
- Individuals pull together and act as one team
- All understand what makes a good week and what the practice is trying to achieve
- Everyone contributes a fair share to the team’s workload
- No hidden or personal agendas
- Individuals spot when others need support and offer to help
- All recognise the strengths and contribution of others
- Open, honest and thoughtful communication
- A varied range of skills, knowledge, personalities and characters
- Good working relationships with, and respect for, each other
- Recognise and adapt to the different ways in which people approach work
- Enjoy working together
Team-building sessions for practices are often focused on the the ever-popular bowling, theme-parks and nights out at the local restaurant or wine bar. All good fun, great for morale and definitely help to develop one or two of the team qualities – but what about the rest?
How can you start to understand:
- What makes you and others within the team tick?
- How you and your colleagues like to work?
- What is important to you and your colleagues?
- How you react to others and how others see you?
- How best to communicate with the team and individuals?
- How best can your Manager, manage the team?
- How best can your Leader, lead the team?
As a certified trainer and facilitator for Everything DiSC®, I can now help you strengthen and develop your practice team through a real understanding of all the above, pulled together and delivered in a fun and interactive workshop supported by individual work-style profiles for each of the team.
Ahead of the 2 – 3 hour workshop, all members of the team complete a simple on-line questionnaire which assesses the way they like to work, how they react in typical work environments and how they like to work as part of a team.
From this we generate a comprehensive, but very easy to read and understand, 20 page profile highlighting and discussing the strengths and impact of each individual’s preferred work-style, priorities and role within the team, on others. Everyone gets to take this away with them after the workshop for personal development and to keep as a reminder or prompt.
The profiles are also great for both the team member and team leader to use as part of personal development planning.
We see these different styles all around us but often individuals don’t understand or know how to react which then causes friction and misunderstanding.
Each of us has elements from each of the four DiSC styles within our character – the profiles and workshop highlight where your preferences lay and which areas of work or team communication may take you outside of your comfort-zone.
Further value comes from personalised guidelines and recommendations within the profile on how to use your own strengths to work with others in the team who will inevitably have their own preferred style of working.All styles are seen as equally important and the workshop focuses on making the most of each style.
During the workshop, we fully explore the different working styles, ways in which teams interact and how all teams benefit from a healthy mix of individual styles which together make the team stronger, more focused and usually, happier.