Reading through a random sample of 29 CQC dental inspections undertaken in various parts of England during June highlighted a number of breaches which can easily be avoided.
The majority of practices were found to be fully satisfactory, which is great, but in the spirit of continuous improvement and to try and help 100% of practices achieve a clean pass, here are some of the key-findings which might just keep another practice out of trouble.
The CQC inspect practices on the basis that all services delivered should be safe, effective, caring, responsive and well-led.
Of the 29 practices inspected, only 4 practices were issued with various breach notifications and these were typically found across the “Safe” and “Well Led” sections.
- Not following infection control procedures including the use of unsuitable furniture
- Audits not being undertaken as required
- No evidence of learning points being identified from audits, documented and followed through
- Risk assessments not undertaken, documented and acted on
- Staff not following established procedures – CQC like to see action, not paper records
- Inadequate Fire Safety procedures in place including servicing/testing of fire systems
- Control and availability of Emergency Drugs and equipment
- Equipment service records
- IRMER records and procedures for X-Ray equipment
- Not registered with Central Alerting System for medical safety alerts
- Absence of Legionella Assessment and/or regular testing of water by the practice
- Knowledge and understanding of the Mental Capacity Act
- Knowledge and understanding of Gillick consent guidelines for young people
- Inadequate recruitment procedures including background checks
- Inadequate training records
- Procedures for safe lone-working after normal working hours
There is plenty of help out there to plug any management gaps including Your Dental Manager, so please do get in touch if you have any concerns or want to further improve the overall management/efficiency of your practice: firstname.lastname@example.org