Check Your Dental Manager Facebook Page For Regular Updates


Your Dental Manager now delivers the majority of dental business updates, hints, tips, important sector news, recommendations and more via our Facebook page rather than website or e-mail. Here is a recent example:

Screenshot 2020-03-26 at 9.07.37 am

If you would like to receive our updates and have not yet done so, please like and follow our Facebook page by clicking on the story above or simply searching Your Dental Manager. It also helps to occasionally click on Facebook items you are interested in as this will bring future updates onto your timeline more readily.

If you would like to discuss any Facebook posts or business issues in general, you can check availability and book a convenient meeting, ranging from a short phone call through to a full-day practice visit, using our on-line calendar at any time to suit your own diary or via Facebook.

To see some of the ways in which we work with other practices, take a look here. For an insight into how business coaching may be something to think about in 2020, take a look here.

Check Your Dental Manager Facebook Page For Regular Updates

Job Opportunity: Senior Receptionist – West Heath Birmingham


A great career development opportunity has arisen for an ambitious, experienced, multi-skilled and nurse-qualified receptionist, to join an established private dental practice as a Senior Receptionist and assistant to the Business Manager. The role is available for 35.5 hours over 4 working days.

West Heath Dental is a family run business and has provided dental care to the local community and beyond for over 50 years. The practice, predominantly private with a small NHS contract, offers general dentistry in addition to implants, orthodontics, facial aesthetics and dental hygiene services.

The Senior Receptionist role comes with an attractive salary of up to £22,000 (£12.10 per hour), dependent on experience and offers a great opportunity to develop skills and move towards a management role within the practice.

Dental practice background and current GDC registration is required for the successful candidate to ensure the role can be quickly taken on board and developed.

A more detailed Job Description can be seen here.

If you think you have the right skills to make the most of this career opportunity, please send you c.v. and a covering letter to


Job Opportunity: Senior Receptionist – West Heath Birmingham

Job Opportunity: Group Business Development Manager – Yorkshire


Due to expansion, a client dental group with practices in Ilkley and Skipton has an excellent career opportunity for a Group Business Development Manager to work alongside the practice managers and support the principal dentists with overall growth, leadership marketing and development of the group. A pro-rata 4-day (to include Friday) or 5-day working week will be considered.

Previous leadership and business development experience within the dental sector is required.

The 3 practices are modern, vibrant, well-established, successful, mainly private, family dental businesses in the Yorkshire market towns of Ilkley and Skipton.

A full-time equivalent salary circa £30,000 + workplace pension is available dependent on experience. The position offers great career, training and progression opportunities for the right candidate.

The successful candidate will focus on marketing, brand, business development, patient communication, management of business change/projects and delivery of an excellent patient experience through strong leadership, management best practice and leading by example.

We are looking for someone with a proven track record of business development, marketing and change management, with a broad range of management skills to help drive the group forward. You will be well organised, pro-active, adaptable, have excellent communication and people skills as well as a hands-on approach.

Have a read through the Group Business Development Manager Job Profile  and if you feel you are the right person for this role send a covering letter outlining the benefits you can bring to the group along with your c.v. to


Job Opportunity: Group Business Development Manager – Yorkshire

Ready for a Change?


Change is inevitable and essential in every business to stay competitive, avoid losing customers and to keep costs under control. This may be as straightforward as upgrading your practice software system or implementing new ways of doing things, through to opening a second practice or converting from NHS to private.

Effective communication, project planning and organisational skills along with dedicated time to manage the project are all needed and often not always available within your practice.

Often the team are left not really understanding what is happening, the benefits of change and wonder what the impact will be on them moving forward.

Involve the team from the start and change can often run much smoother.

Your Dental Manager can help you deliver change into the practice in many ways including:

  • Analysis of the benefits
  • Costings
  • Review of the impact
  • Planning
  • Best Practice
  • Coaching & mentoring
  • Communication with the team
  • Training
  • Delivery and Implementation
  • Follow-up
  • In the words of one happy client:

Wooden wthite letter Thank you on the crumpled carpet

“Mark has turned our business around.Working with the whole team and always putting our goals and priorities at the centre of everything he does for us. He has the ability to reassure and motivate alongside a very strong business sense. 

Thanks Mark, you keep us on the right path”

This and other testimonials can be seen here.

We understand that every practice is different and always tailor our support to suit the management skills and resources you already have by “Bridging the Management Gap” and coaching your management team along the way, as necessary.

Projects we have successfully delivered to other dental practices include:

  • Text Do not resist change embrace it typed on retro typewriterNHS to private conversion – both individual dentist and full practice
  • KPI and performance management systems
  • Financial accounting systems
  • Compliance software
  • Staff appraisal/bonus schemes
  • Practice acquisition/mergers/expansions
  • Practice and Business Manager recruitment
  • Tracking systems for referral dentists
  • Virtual reception/overspill telephone answering systems
  • CQC registrations

If you are planning change now or in the future, please get in touch to find out how we can help turn your plans into reality or book a complimentary call at a convenient time, through our on-line calendar.

Ready for a Change?

How Do I Work With My Clients?


Your Dental Manager offers a wide range of personalised business management support and coaching for dental practices. I generally start by understanding and identifying any management gaps which there may be in the practice.

Management gaps can arise in many ways including business growth, time pressures or lack of experience in a particular business area. In many cases there is simply no individual with sufficient business skills or experience immediately available. There are also often clear and burning management issues which the practice already know about, which need to be quickly addressed. 

Metal Wheel Concept

Change is always a constant within modern businesses and dental practices are no different. Implementation of any kind of change from simple procedural changes to a fundamental change in the way the practice works, quickly highlights management gaps which I can help to bridge. Good project management and communication skills are always key to delivering a successful change.

There are many ways to bridge management gaps which may be a combination of business coaching, training, mentoring, direct support from myself, new systems, recruitment and perhaps even outsourcing some of the work. 

You can see more examples of how I work with practices here.

My aim is to become a readily-available, trusted business-support partner for my client practices with a shared understanding of how they work and where the owner wants to take the business. The number of practices I work with is closely monitored to ensure that I can maintain and develop this relationship.

Support from Your Dental Manager is very flexible being available as and when required with no ongoing or minimum commitment, which leaves the practice owner fully in control of the straight-forward fees. Business support is available remotely from as little as 15 minutes through to half-day and full-day practice visits.

Remote support is particularly flexible and cost-effective being available through a tailored combination of telephone calls, interactive screen-share through TeamViewer, Facetime, shared DropBox folders and remote access to a suitable practice PC/practice management software as and when required.

Calls and meetings can be quickly and easily arranged at any time using our online booking system.

Fees are only charged for work completed to a client’s satisfaction which is fully logged on invoices.

Please take a look at some testimonials from other practice owners and explore my website to find out more about how I work. 

If you think I can help bridge some management gaps within your practice, please get in touch for a complimentary discussion:  Enquire Here or book a complimentary telephone call through my on-line calendar.

How Do I Work With My Clients?

Embrace Change


Managed change is essential for any growing business to keep up with the demands of competition, patients and improved ways of doing “what we have always done”.
The word “managed” is key of course and here are some tips I share with clients when supporting them with managed change:

1) Lead by example and embrace the change
2) Communicate, involve and share openly with the team
3) Always share proof of improvement, not promises!

Metal Wheel Concept
4) Manage expectations and recognise/respect the different ways people react to change
5) Plan the implementation within reasonable timescales
6) Consider the bigger picture and plan for the wider impact

7) Listen and respond to feedback from the team & patients
8) Monitor closely and respond quickly to variances
9) Celebrate and share the benefits

Embrace Change

Job Opportunity: Part-Time Practice Manager – North Leeds


Gunn Dental Care, located in Bramhope, North Leeds, West Yorkshire, has an excellent opportunity for an enthusiastic, business-focused, part-time practice manager to support the principal dentist with day to day management of the practice, team leadership, business development and marketing.

The practice is a fully private, modern, vibrant, well-established, successful family dental business based in a local health centre alongside a GP practice and benefits from a semi-rural location with excellent links to Leeds and surrounding areas.

Full-time salary is in the region of £34,000, pro-rata to the number of days worked (2 or 3), dependent on experience.

The successful candidate will focus on delivery of the very best patient care, an excellent patient experience, effective marketing and high operational/administrative standards through strong leadership, management best practice and leading by example.

Previous management experience within dental or healthcare would be beneficial but not essential for the right candidate. You will be well organised, self-motivated, proactive, have excellent communication and people skills as well as being IT literate.

Take a look at the profile for this role and if you feel you are the right person send a covering letter outlining the benefits you can bring to the business along with your c.v. to


Job Opportunity: Part-Time Practice Manager – North Leeds